Things To Know About Santa Rosa Air Conditioning Repair

When your home’s heating and cooling system breaks down, you may be tempted to go straight to the internet or the phone book and call the first Heating and Air Conditioning Repair Contractor who promises they will be there TODAY! Unfortunately, selecting a contractor under duress when the air conditioner or boiler has to be repaired can be a prescription for failure for you, the homeowner.Feel free to find more information at Santa Rosa air conditioning repair.

There are far more important questions to have addressed when choosing a heating and cooling provider than just when can you be here! I’m not denying the importance of this, particularly when your air conditioner or boiler needs to be fixed, but it will end up costing you a lot of money, frustration, and aggravation in the long run.

So, how can you tell if you’ve selected a good Air Conditioning Contractor? The process begins with the first phone call, but it does not end there.

Although Google is helpful, it can be exploited to display favourable feedback, making it a less trustworthy choice.

Is the phone answered politely and quickly (during regular business hours; after hours, take this with a grain of salt because it is difficult to monitor the kinds of workers hired for an after-hours answering service). If they are not professional, courteous, or disrespectful, notify the HVAC company’s management/owner.)

How long would it take for someone to email you after hours to answer your problem and give you a time line for when they will come out to your home?

Do they provide you with a specific service timeline and tell you that you will receive a confirmation call prior to the technician being at your home as a courtesy update and reminder?

Once you’ve arranged the call, you’ll need to do the following:

Did you get a call to validate your order? Is the technician/dispatcher competent with their demeanour if this is the case?

Do they arrive on time? If not, can you get a courtesy call informing you that they are running late and will be later than expected?

Because HVAC repair is a complex business, it’s not uncommon for a technician to take longer than usual to respond to a call. A good business will value your time and give you as much notice as possible so you don’t waste time waiting for others to turn up when you should be doing something more efficient.

Contact Info

Larsen Energy Systems
5363 Wilshire Drive, Santa Rosa, CA 95404
707-360-4822